Legal

Refund policy

Last updated: 30 July 2026

Eligibility

Refunds apply to paid enrollments confirmed by invoice for Smartapplicationbridge programs. Website browsing is free and has no refundable charge. This site does not process payments; refunds follow the payment method used on your invoice.

Timeframe

You may request a full refund within seven calendar days of payment if you have not accessed cohort materials or attended a live clinic. After materials access begins, refunds shift to the partial rules below.

Full refund conditions

A full refund is available when (1) the request arrives within seven days of payment, (2) no clinic has been attended, and (3) downloadable playbooks have not been retrieved from the participant portal. Cohort cancellations initiated by Smartapplicationbridge also receive a full refund or a free transfer to a later date at your choice.

Partial refund conditions

If you withdraw after accessing materials but before the midpoint of a cohort (week four of the Practitioner Path), you may receive a fifty percent refund of tuition paid, less any documented third-party costs already incurred for your seat. Withdrawals after the midpoint are not eligible for tuition refund.

Non-refundable items

Custom institutional workshop design fees, completed on-site intensive travel bookings, and issued completion letters are non-refundable. Field Notes Access library purchases are refundable only within forty-eight hours if no files were downloaded.

Refund process

Email contact@smartapplicationbridge.digital with your invoice number, program name, and reason for the request. We confirm eligibility within five business days and may ask for verification that materials were not redistributed.

Processing time and method

Approved refunds are returned to the original payment method within fourteen business days after approval. Bank timelines may add additional days depending on your institution.

Cancellation by participant

You may cancel a seat by written notice. Transfers to a later cohort within twelve months are preferred when capacity allows and may avoid refund processing fees.

Exceptions

We consider documented medical emergencies or mandatory military service on a case-by-case basis and may offer credit beyond the standard schedule. Statutory rights under Korean consumer law that cannot be waived remain available to eligible consumers.

Contact for refund requests

contact@smartapplicationbridge.digital · +82-6-861-3157 · Street: 40-6, Samhyori, Myoryang-myeon; City: Yeonggwang-gun; State/province/area: Jeollanam-do; Country calling code: +82; Country: Korea.